Making a list and checking it twice: 2012 planning

As 2011 draws to a close, I’m finding my calendar filled with meetings on wrapping up and wish lists…but they don’t involve Santa. 2012 planning is in full swing.

Putting a year on paper is a daunting task for any marketer, especially so in the digital space, where the landscape can change over night. So how do you ensure a plan that not only makes sense in plain English, but also sets clients up for success in the space for an eternity of 365 days?

Hint: head back to the basics. Below are the three “must haves” on my digital planning wish list for 2012.

Vow to not work in silos

With more companies moving away from the idea of one single AOR to multiple players in their business depending on area of expertise, working across agencies is more important than ever. Gone are the days of “we own this.” Your consumer could care less who runs the company Facebook page vs. their TV commercials. We must learn to better communicate and see the experience through the eyes of a consumer.

Back away from digital

Take a step away from the channels you own and go back to square one. Remember that brand research deck you were passed along when you first won the business? Dig it back up. Consumers are no longer on-line and off-line, only the devices and mediums of consumption change.

Take the time to learn who your target consumer really is. What are the interested in? What content outside of your brand’s do they choose to consume? Where are they using their devices? The answers to these questions and so many more will ultimately drive your plans back on-line with insight rather than the sparkly allure.

Think outside the box

The world of “we have to be in social because everyone else is already there” is changing. Companies know having a digital presence isn’t enough – it’s having the right presences and the right experiences across all of your channels. Consider setting aside time to test and learn in 2012. Talk to start-ups or do a pilot program with a less mainstream community; find the passionate people who can help to push your client’s brand forward.

Planning a year in advance is never easy, in fact, we find ways to dread it or present to sparkly object syndrome. Get out of your comfort zone, try something new and you’ll find the year falls into place.

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  • http://www.jeffhilimire.com Jeff Hilimire

    Great post and couldn’t agree more with: The world of “we have to be in social because everyone else is already there” is changing.